CUSTOMER SERVICE
Installation and commissioning
- Machines installation
- Field interconnection
- Electrical tuning and setting
- Panels power up and interconnecting test
- Loop checks (field instrumentation, MCC, and Communication)
- Machines startups tests
- Controllers tuning and set (Anti surge, Performance, Turbine core, OMS)
Integrated Operation
- Field machine operation
- Operation assistance
- Remote operation (IBOX)
Maintenance, repair overhaul
- Casualty maintenance
- Scheduled maintenance
- Preventive maintenance
- Spare parts assistance (list creation, and refurbishment plan)
TRAINING
Team T&T performs on-site training activities for technicians, regarding the monitoring and maintenance of supply. The training service is provided during the start-up and again during the production phases, as refresher training. The participants will be issued a course certificate.
REMOTE ASSISTANCE
T&T offers 24/7 remote support. It is possible to remotely intervene and resolve problems through reports that are supplied by the system that has been installed.